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Privacy Policy

Your privacy is fundamental to us. Learn how we protect your data and respect your rights.

Last updated: March 15, 2024

Our Commitment

432Convert is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our audio frequency conversion services.

1. Information We Collect

Audio Files

We temporarily process your uploaded audio files to perform frequency conversion. Files are automatically deleted from our servers within 30 minutes of processing completion.

Technical Information

We collect basic technical data including IP address, browser type, device information, and usage patterns to improve our services and ensure system security.

Contact Information

When you contact us through our support channels, we collect and store your email address and message content to provide assistance.

2. How We Use Your Information

  • Processing your audio files for frequency conversion
  • Providing technical support and customer service
  • Improving our services and developing new features
  • Monitoring system performance and security
  • Complying with legal obligations and protecting our rights

3. Data Security

Encryption

All data transmission is secured with industry-standard SSL/TLS encryption.

Auto-Deletion

Your audio files are automatically deleted within 30 minutes of processing.

Access Control

Strict access controls limit who can handle your data to authorized personnel only.

Monitoring

Our systems are continuously monitored for security threats and unauthorized access.

4. Cookies and Tracking

We use minimal cookies and tracking technologies to enhance your experience:

Essential Cookies

Required for basic site functionality and security

Analytics Cookies

Help us understand how you use our service to improve performance

Preference Cookies

Remember your language and interface preferences

5. Third-Party Services

We may use trusted third-party services for:

  • Cloud infrastructure and content delivery
  • Analytics and performance monitoring
  • Customer support and communication
  • Payment processing (desktop app purchases)

These services are bound by strict data protection agreements and cannot use your data for their own purposes.

6. Your Rights

You have the following rights regarding your personal data:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for data processing
Receive a copy of your data
Object to certain data processing

7. Data Retention

Audio Files: Automatically deleted within 30 minutes of processing completion
Analytics Data: Anonymized usage statistics kept for up to 24 months for service improvement
Support Communications: Retained for 3 years to provide ongoing support and resolve issues

8. Contact Us & Policy Updates

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify users through our website and email announcements.

This policy is effective as of March 15, 2024, and was last updated on March 15, 2024.